SHIPPING
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For domestic orders, we use FedEx or USPS Priority Mail, delivery time is approx 4 business days, plus 2 business days to process the orders. For overseas orders, we use EMS via USPS.
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We will ship to confirmed home addresses, military addresses, and personal mailbox/PO Box addresses.
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We will NOT ship our ballistic products to any global forwarding companies due to the nature of our products. If we find out the order address is for a global forwarding company, then your order will be canceled and the payment will be refunded back to you minus the 3% processing fee.
RETURN / EXCHANGE
We offer a 30-day no-question return/exchange on our vests, plates, and soft panels as long as they are not damaged.
The item must be in the original new condition along with all accessories
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If the returned items are used, then 25% of the total will be charged for reconditioning.
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If any accessories come with the item are missing or damaged such as a carrying case, and additional rails attachments, then the retail value of a replaced item will be charged to the buyer, and deducted from the refund.
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If we don't have the size that you want to exchange in stock, then a full refund of the original purchase price will be issued back to the buyer.
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Refund usually will be processed within 48 business hours after we receive the package
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If you are not fully satisfied with your newly purchased item, you can return or exchange it for a different size within 30 days from the receipt of your purchase as long as the item is not used and in its original condition along with the packaging and accessories.
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Any damaged merchandise (not due to shipping or factory defects) cannot be returned for refund or exchange.
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Buyer is responsible for the return shipping cost.
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Email us at Sales@SkarrArmor.com to initiate a return or exchange.
WE DO NOT SHIP TO CT UNLESS
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Authorized officials or sworn members of local police departments, the State Police, the Division of Criminal Justice, the Department of Correction, or the Board or Pardons or Parole
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Authorized municipal or Department of Administrative Services officials who buy body armor for the above agencies
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Authorized Judicial Branch officials who buy body armor for probation officers
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Members of the National Guard or armed forces (CGS § 53-341b)
WE DON'T SHIP ANY SOFT BODY ARMOR TO NY
BRITISH COLUMBIA, ALBERTA, & MANITOBA
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We do not ship to these 3 provinces unless you have an active PAL or a body armor permit. Please email us a copy of your permit before placing the order.